Account Director

An Account Director at Design At Work should be highly organized and detail-oriented, but also adept at high-level planning of omnichannel marketing initiatives. The ideal candidate will be energized by providing exceptional customer service and deeply invested in achieving the client’s goals. This role also involves leading a production team comprised of a graphic designer, copywriter, digital coordinator and web developer.

Responsibilities:

• Build and sustain client relationships
• Maintain a clear understanding of client’s objectives, products, services and brand guidelines
• Ensure client’s strategic marketing goals are consistently met
• Manage campaign development and execution
• Plan and lead client meetings
• Provide monthly client status reports and project lists
• Develop strong working relationships with production team members
• Plan and oversee production schedules and deadlines
• Manage hours according to client priorities
• Review and ensure quality of deliverables
• Hire and train new team members when applicable

Experience, Education
& Preferred Skills:

• Bachelor’s degree required; graduate degree a plus
• 2+ years of account coordination or project management experience
• Marketing or advertising agency experience
• Experience in a client-facing role
• Positive, growth-oriented attitude
• Strong time and project management skills
• Knowledge of copywriting and/or graphic design processes
• Outgoing personality with strong written and verbal communication abilities
• Ability to self-motivate and work collaboratively
• Bachelor’s degree in English, journalism, communications or a related track
• Experience working on a variety of copy (portfolio/work examples required)
• Strong verbal communication and interpersonal skills
• Client-facing experience
• Ability to work at an efficient pace and manage multiple deadlines